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FAQs/What to Bring

FAQs/What to Bring

While in inpatient treatment, patients are allowed to wear their own clothes — but belts, shoelaces and drawstrings are not permitted. All personal items will be searched by our staff prior to entering the unit. For more information, or to ask questions, contact the Riveredge Hospital Assessment and Referral Department at 708-209-4181.

Recommended list of personal items:

  • Three to five casual outfits including underwear and socks (no underwire bras, belts, hoods or hats allowed)
  • Tennis shoes (no shoestrings allowed), comfortable shoes (preferably slip-on) or slippers
  • Pajamas/robe (no inside strings or belts allowed)
  • Toiletries including deodorant, lotion, shampoo, conditioner, toothbrush and toothpaste (no metal, alcohol-based products or aerosol cans allowed)

We provide toiletries for each patient, and each unit has a washer and dryer for patient use. We also provide clean linen and daily housekeeping services. Patients are expected to assist with keeping their rooms and common areas neat and orderly. If you need assistance or have questions, please contact the nursing staff.

Clothing and other personal items can be dropped off at the reception desk from 7 a.m. – 10 p.m. For patient and staff safety, sanitation, and dietary management purposes, visitors are asked not to bring food items into the facility. We provide three daily meals and nightly snacks. Food and beverages are not allowed on the unit.

For security reasons, we ask that patients do not keep valuables on the unit. Credit cards, checks, cash or jewelry will be sent home or locked in the hospital safe. The hospital cannot be responsible for lost or missing items. The hospital will only be responsible for items deposited in the hospital safe.

We strive to provide a secure, therapeutic environment for our patients, staff and visitors. Because of this, the following items are not allowed in patient care areas and we ask that you leave them at home.

  • Outside food or beverages
  • Cell phones, electronic devices or accessories (iPads, MP3 players, hand-held video games, tablets, headphones or earbuds, etc.)
  • Lighters, electronic cigarettes (“e-cigs”)
  • Glass items of any kind (picture frames, mirrors, make-up compacts, etc.)
  • Jewelry (watches, rings, necklaces, etc.)
  • Electric hair tools such as flat irons, curling irons or blow dryers
  • Knives, fingernail files, tweezers, nail clippers or scissors (any items with sharp points are prohibited)
  • Weapons of any kind
  • Money
  • Pens and spiral notebooks (patients may use short pencils provided by the hospital)
  • Cologne, perfume, aftershave, bars of soap or mouthwash with alcohol
  • High-heeled shoes or metal boots (cowboy style, “pumps,” or steel-toed boots, etc.)

 

If any of the items on this list are brought to the hospital, they will be locked and stored securely in the patients’ belongings room and given back at the time of discharge. All items will be labeled with the patient’s first name and last initial. If you have any questions, our staff will guide you through this process.

 

Riveredge Hospital is not responsible for lost or misplaced items or valuables.

Riveredge Hospital is contracted with most major insurance. We will contact your insurance company directly on your behalf to determine your network status, co-pays and deductibles. Call our Assessment and Referral Department at 708-209-4181 for an immediate benefits check.

We're here for you.

We cannot provide diagnosis, counseling or recommendations online, however, our professional staff is available 24/7 to offer assessments at no cost. We’re available anytime by calling 708-209-4181. If you need immediate medical assistance, contact 911 or seek the nearest emergency room.